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Welcome to Adapt and Thrive, Allianz’s first ever Workers Compensation Virtual National Customer Seminar.

This year we’ve moved to an online seminar format due to COVID-19 restrictions. We’re excited that this brings the opportunity for many of you from a wide range of locations to attend.

Many organisations have responded to the challenges presented by COVID-19 in an extremely agile way, quickly shifting workforces to working from home or implementing new ways of working. This event brings a great opportunity to explore the ways businesses and their people are adapting and thriving in the face of the challenges presented by this new working paradigm.

We hope our thought provoking sessions will assist you and your employees as we all negotiate the unexpected twists and turns which have become the new hallmarks of our workplaces and managing our workforces during 2020.

We discuss changes in employers' responsibilities brought about by our new flexible 'working from home' situation including some unexpected impacts of remote working, from the impact on mental health to the changing nature of online bullying and harassment in the workplace, to shifts in family dynamics.

Adapt and Thrive offers an agenda packed full of relevant, topical subjects presented by inspiring, expert speakers, offered in a series of short sessions spread over three days for you to select from.

The agenda is below. We’ll share additional materials and recordings after the event, so you can revisit and refresh your memory later at your convenience. We hope you find the virtual seminar useful and we would appreciate your feedback.

We would like to thank you for being a valued Allianz customer and we appreciate your ongoing support. We look forward to your participation in this exciting event, so please do join us.

Julie Mitchell

Chief General Manager, Workers Compensation

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Day 1

Mon, Nov 30, -0001

10:00 pm - 10:00 pm

Day 2

Tue, Nov 10, 2020

9:30 am - 10:30 am
On 7 July 2005, four suicide bombers with rucksacks full of explosives attacked central London. 52 people were killed by the terrorists and hundreds more injured. Travelling to work on the Underground that summer morning was London-based South Australian, Gill Hicks.

Gill will describe how, from that instant, her life became a series of conscious choices, of mindfulness and being aware of the importance of the moment. Sharing what she has learnt about herself, about humanity and the extraordinary and what she believes is an inherent ability to not only face, but to rise in the wake of adversity. This is not only an inspiring story, but a valuable insight into what is possible in life.

Gill Hicks will be introduced by Julie Mitchell of Allianz.

Gill Hicks, AM MBE FRSA

Motivational speaker, author, curator, and survivor

Julie Mitchell

Chief General Manager Workers Compensation - Allianz

Day 3

Wed, Nov 11, 2020

9:30 am - 10:30 am
Click to download session slides

Click to download session executive summary

Click to download Q&A answers

Whatever you’ve been dealing with in terms of the wellbeing of your workforce, and however you’ve been dealing with it:

  • expect to see more people impacted; and
  • that you’ll need to do even more.

Why? Because even though most of us do bounce back well most of the time, the pandemic brings with it additional ‘reasonably foreseeable’ psychological risks. The aim of this webinar is to help you understand, anticipate and plan for them.

Participants will learn about:

  • Strengthening their ability to be proactive and preventative by further understanding the impact of COVID-19 on mental health so far, and what we can reasonably expect is coming.
  • Examples of initiatives employers need to consider integrating into their mental health strategy to fight the impact of COVID-19 on productivity and wellbeing.
  • Practical steps employers can take to help flatten the mental health curve at their workplace so that employees emerge psychologically strong.
Michelle Pizer will be introduced by Mark Pittman of Allianz.

Michelle Pizer

Organisational Psychologist

Mark Pittman

General Manager, Government Services - Allianz

2:00 pm - 3:00 pm
Click to download session materials

With more of us are working remotely than ever before, it becomes harder for employers to monitor their employee’s behaviour towards each other. As a result of remote working, we are hearing reports of increased online bullying and harassment. One of these challenges is how leaders are communicating with their teams without the perception of bullying and harassing.

Carly will discuss how we can maintain a safe workplace culture and sense of team when working remotely as well as the legal implications and the impact on the health and well-being of your employees.

Carly Webster will be introduced by Dean Brown of Allianz.

Carly Webster

Solutions Manager – Workplace Mental Health & Wellbeing - Superfriend

Dean Brown

General Manager Workers Compensation Victoria - Allianz

Day 4

Thu, Nov 12, 2020

9:30 am - 10:30 am
Click to download session materials

During COVID-19 many business leaders have been amazed at how ‘quickly and severely’ their businesses have been impacted and how their role as leader has changed. Some have thrived from the experience – the challenge of how to keep the business going, take care of their teams, look after themselves, maintain support from stakeholders and redesign the business coming out of this unprecedented period. Others are still struggling with how to plan and make decisions with so much uncertainty and navigating the new expectations of them as leaders and the different ways of working being thrust upon them.

Julia will discuss the emerging factors that have determined the success of leaders during this time. She will share how the fundamentals of leadership such as creating and providing direction, clear communication, and continuing to adapt are the key strengths of successful leaders today. And how as leaders, it starts with leading ourselves first.

Julia van Graas will be introduced by Adam Lloyd of Allianz.

Julia van Graas

Advisor, Facilitator, Speaker, Interim Executive - Co-Founder Spiique

Adam Lloyd

General Manager Underwritten & Authorised Provider Workers Compensation - Allianz

2:00 pm - 3:30 pm
Click to download session materials #1

Click to download session materials #2

One of the emerging risks and side effects of COVID-19 is the pressures placed on families and the home environment.

This includes the full spectrum from the alarming rise in people experiencing domestic violence through to the challenges of juggling multiple priorities including work from home, and the eventual need to adapt again to a “COVID-normal” return to your usual workplace These emerging challenges create risks for those who are most vulnerable as well as those who are their employers. Alarmingly, a survey of 15,000 women conducted by the Australian Institute of Criminolgy in July 2020, found almost 1 in 10 have experienced physical or sexual violence while in isolation.

Our panel of expert speakers will discuss how real these risks are and what employers can / should be doing to understand their employee's home environment and how they can offer support.

Cathy Oddie

Family Violence advocate (lived experience), Panel Member for Victorian Victims of Crime Consultative Committee, Survivor Ambassador

Sarah Cotton

Co-Director - Transitioning Well

Brianna Cattanach

National Principal, Education and Training - Gallagher Workplace Risk

Georgie Chapman

Workplace Relations and Safety Lawyer - HR Legal



Keynote Speakers

Panel Discussion

Allianz Representatives

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Once registered, you will receive an email closer to the event date containing your unique log-in details to access the virtual sessions.

Reference the below FAQ information or contact Pam Dowell if you have any questions about your registration.

The sessions will be streamed to you via the ‘Virtual Lobby’.

You can access the Virtual Lobby using the link in your reminder email. Please login to the Virtual Lobby using your email address and the reference number.

If you do not know your reference number, you can request a reminder via the prompt on the Virtual Lobby log in page.
You can access the sessions via your laptop, tablet or mobile device.

Please have Google Chrome downloaded and use this as your brower to login and view the sessions. Do not use Internet Explorer or Safari.

If you do not have audio or webcam functionality, your browser extensions might have a pop-up blocker. Please open the event in Incognito mode. This can be done by clicking on the 3 dots on the top right of Chrome and selecting Incognito mode. You can also press CTRL + SHIFT + N on Windows or Press ⌘ + SHIFT + N on a Mac to open a new Incognito window.

Click here for an FAQ guide on how to check your set-up, or how to use other functions.

Please make sure that you are in a quiet place and have a good working headset for the best virtual experience. As a good working internet connection is crucial, we do advise you to have a dongle or mobile hotspot as backup.
Please select the 'live now' button or the 'Ask a Question' icon in the navigation bar on the left-hand side of the page, then type your questions into the box during the session.

We will have moderators live in the studio ready to put these questions to our presenters.

Unfortunately, presenters may not be able to answer all questions during a session, however if you email your question to Training VIC, we will pass your question onto the relevant speaker so they can provide a response.
If the session features polling, click the 'love now' button or the Polling icon in the navigation bar on the left-hand side of the page.

When prompted, enter your response. Polling results will be displayed during the session.
Session recordings and downloadable materials will be available for you to access via the Virtual Lobby shortly after each session ends.